WiFi Network - Inability to Connect
Resolved
Sep 16, 2026 at 11:41am UTC
All services are now restored.
Please get in touch with the service desk if you experience any further issues.
Affected services
Updated
Sep 16, 2026 at 11:19am UTC
Access points are starting to stabilise.
We will resolve this once we're confident everything is back to normal.
Affected services
Updated
Sep 16, 2026 at 11:04am UTC
One controller has been reset and is up, allowing SOME access points to work.
Not all access points will be working, but you can tell which are by checking if there are multiple solid green lights (working) versus one flashing green light (not working).
W will update as soon as possible.
Affected services
Updated
Sep 16, 2026 at 10:45am UTC
Rebooting the controllers has not resolved the issue.
We will post a further update as soon as possible.
Affected services
Updated
Sep 16, 2026 at 10:35am UTC
We have logged an emergency change and proceeding with rebooting our wireless controllers as the CPU utilisation was extremely high on these devices.
We will update with a time frame as soon as possible.
Affected services
Updated
Sep 16, 2026 at 10:20am UTC
We've confirmed this is campus wide.
Further updates will be posted as soon as possible.
Affected services
Created
Sep 16, 2026 at 10:02am UTC
We have received multiple reports of WiFi network (Eduroam and Guest) being findable but not being able to connect.
Network are urgently investigating and we'll provide more info as soon as we have it.
For the time being, please connect to LAN where possible.
Affected services