Incidents | University of Portsmouth IT Incidents reported on status page for University of Portsmouth IT https://uopit.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a710df29f6667cb04d959b39f9ca98b2.png Incidents | University of Portsmouth IT https://uopit.betteruptime.com/ en Student Systems Upgrade https://uopit.betteruptime.com/incident/857422 Tue, 31 Mar 2026 07:00:00 -0000 https://uopit.betteruptime.com/incident/857422#b192c1afa9645833660fbb136d2802b6f4de28fbc503f7853436c18ab685617a As in previous years, Student System will be unavailable for approximately two days while we upgrade the system to the latest version. This annual upgrade ensures we are using the most up-to-date software to support our daily operations at the University. The upgrade includes fairly major User Interface (UI) changes, already present in our Test environment For clarity, this will be a two-day outage, during which essential tasks will be carried out by both our team and Tribal (our system supplier): Day 1 (Tuesday 31 March): The upgrade and update patches will be applied to the system. Student System will be unavailable from 9.00am, and this process will take the entire day. Day 2 (Wednesday 1 April): The Student Systems team will carry out post-upgrade tasks and system checks to ensure everything runs smoothly before bringing the system back online. Our goal is to minimise any issues when it is handed back for use. MyPort - myport.port.ac.uk recovered https://uopit.betteruptime.com/ Mon, 30 Mar 2026 18:03:44 +0000 https://uopit.betteruptime.com/#48f485dfc132aef8157fe1372d9a36e8510f80867cc9e067e9cbdc75ddc5ee9a MyPort - myport.port.ac.uk recovered University Website - port.ac.uk recovered https://uopit.betteruptime.com/ Mon, 30 Mar 2026 18:03:23 +0000 https://uopit.betteruptime.com/#0d3823e0dc947bb434c39749155caa544b3e429ae063cff8a72c2968872066fb University Website - port.ac.uk recovered University Website - port.ac.uk went down https://uopit.betteruptime.com/ Mon, 30 Mar 2026 18:00:44 +0000 https://uopit.betteruptime.com/#0d3823e0dc947bb434c39749155caa544b3e429ae063cff8a72c2968872066fb University Website - port.ac.uk went down MyPort - myport.port.ac.uk went down https://uopit.betteruptime.com/ Mon, 30 Mar 2026 17:58:19 +0000 https://uopit.betteruptime.com/#48f485dfc132aef8157fe1372d9a36e8510f80867cc9e067e9cbdc75ddc5ee9a MyPort - myport.port.ac.uk went down Dentistry R4 Upgrade https://uopit.betteruptime.com/incident/858955 Mon, 30 Mar 2026 11:30:00 -0000 https://uopit.betteruptime.com/incident/858955#24c5a3496a5003fe4c69fecc2155df14cd5d1d0497e655b3642269f9d4760f6d Dentistry (R4) will be upgraded on Monday 30 March from 12.30pm, the system will be unavailable during this work